Tag Archives: complaints

Consumer complaints reach 10,434 in November despite problems in online ‘form’

Despite a faulty phone line and incoherent online form, the National Consumer Helpline (NCH) received 10,434 calls and 634 online complaints during November 2011. But this clearly shows how the government website is dissuading people from freely registering their complaints online. For instance, if you choose telecom, the form shows only MTNL in the options. It means people in other ...

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